{"id":5509,"date":"2017-11-08T10:00:44","date_gmt":"2017-11-08T10:00:44","guid":{"rendered":"https:\/\/wpbakery.thembay.com\/puca_wcvendors\/?page_id=2983"},"modified":"2025-02-15T14:27:13","modified_gmt":"2025-02-15T14:27:13","slug":"money-back-guarantee","status":"publish","type":"page","link":"http:\/\/milccosmetics.com\/index.php\/money-back-guarantee\/","title":{"rendered":"Money Back Guarantee"},"content":{"rendered":"

[vc_row][vc_column el_class=”center”][tbay_title_heading title=”Money Back Guarantee Policy” buttons=”btn-default btn-outline” buttons2=”btn-default btn-outline”][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/6″][\/vc_column][vc_column width=”2\/3″][vc_column_text el_class=”des-portfolio”]<\/p>\n

Money-Back Guarantee Policy<\/h1>\n

Last Updated: [12 Feb 2025]<\/p>\n

Glint Hair is a brand operated by INGENX LABS (OPC) PRIVATE LIMITED., registered in India under CIN: U72100TN2023OPC162102, with its registered office at P 18, Shifa golden City, Konganthanparai, Near IRT Polytechnic College, Tirunelveli, Tamil Nadu 627007.<\/div>\n

At Glint Hair, we are committed to providing high-quality AI-powered hair loss treatments, genetic and biomarker testing, supplements, and custom haircare products. However, at this time, we do not offer a Money-Back Guarantee on any of our products or services.<\/p>\n

This Money-Back Guarantee Policy outlines our stance on refunds related to product dissatisfaction, treatment results, and test accuracy.<\/p>\n

1. No Money-Back Guarantee<\/h2>\n

Currently, Glint Hair does not provide a Money-Back Guarantee for:<\/p>\n

\ud83d\udeab AI-powered hair loss treatment recommendations.
\n\ud83d\udeab Genetic, blood, and saliva biomarker test kits.
\n\ud83d\udeab Supplements and nutraceutical products.
\n\ud83d\udeab Custom haircare formulas (shampoos, serums, oils, conditioners).<\/p>\n

Our products and services are scientifically formulated and personalized based on user-submitted data, but results may vary from person to person.<\/p>\n

2. Why We Do Not Offer a Money-Back Guarantee<\/h2>\n

We do not provide refunds or money-back guarantees due to:<\/p>\n

\u2714 Personalized & Consumable Nature of Products \u2013 Custom haircare formulas and supplements are specifically made for each individual and cannot be resold or restocked.<\/p>\n

\u2714 Scientific & Genetic Variability \u2013 Hair loss treatments depend on genetic, hormonal, environmental, and lifestyle factors. AI-based recommendations do not guarantee universal results.<\/p>\n

\u2714 Sample Quality & Test Variability \u2013 The accuracy of genetic, blood, and saliva biomarker tests depends on sample quality and handling. Degraded or contaminated samples can lead to inconclusive results, which are not eligible for refunds.<\/p>\n

\u2714 Compliance with Indian Health & Safety Regulations \u2013 We strictly adhere to hygiene and safety standards, preventing us from reselling returned products.<\/p>\n

3. Alternative Support Options<\/h2>\n

While we do not offer a money-back guarantee, we strive for customer satisfaction by:<\/p>\n

\u2705 Offering product replacements for damaged or defective items (see our Return & Refund Policy).
\n\u2705 Providing AI-based treatment adjustments if initial recommendations are unsatisfactory.
\n\u2705 Assisting with retesting options if your genetic or biomarker test fails due to lab processing errors.<\/p>\n

For any concerns, please reach out to [customercare@milccosmetics.com], and our team will assist you.<\/p>\n

4. Exceptions & Special Cases<\/h2>\n

While we do not offer a money-back guarantee as a standard policy, we may review refund requests on a case-by-case basis under exceptional circumstances, such as:<\/p>\n

\u2714 Orders that were incorrectly processed or charged multiple times.
\n\u2714 Severe adverse reactions to a product with documented medical proof.
\n\u2714 Test kits lost in transit before reaching the customer.<\/p>\n

\ud83d\udea8 Note: Refund approvals in exceptional cases are at the sole discretion of Glint Hair and are not a standard practice.<\/p>\n

5. Contact Information<\/h2>\n

For inquiries regarding this policy, please contact:<\/p>\n

\ud83d\udce7 Email: [customersupport@milccosmetics.com]<\/p>\n

6. Policy Updates<\/h2>\n

We may update this policy at any time. Any changes will be posted on this page with a revised \u201cLast Updated\u201d date.<\/p>\n

By purchasing from www.glinthair.com<\/a>, you acknowledge and agree to this Money-Back Guarantee Policy.[\/vc_column_text][vc_column_text][\/vc_column_text][\/vc_column][vc_column width=”1\/6″][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column el_class=”center”][tbay_title_heading title=”Money Back Guarantee Policy” buttons=”btn-default btn-outline” buttons2=”btn-default btn-outline”][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/6″][\/vc_column][vc_column width=”2\/3″][vc_column_text el_class=”des-portfolio”] Money-Back Guarantee Policy Last Updated: [12 Feb 2025] Glint Hair is a brand operated by INGENX LABS (OPC) PRIVATE LIMITED., registered in India under CIN: U72100TN2023OPC162102, with its registered office at P 18, Shifa golden City, Konganthanparai, Near IRT Polytechnic College, Tirunelveli, … Continue reading Money Back Guarantee<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5509","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"http:\/\/milccosmetics.com\/index.php\/wp-json\/wp\/v2\/pages\/5509","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/milccosmetics.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/milccosmetics.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/milccosmetics.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/milccosmetics.com\/index.php\/wp-json\/wp\/v2\/comments?post=5509"}],"version-history":[{"count":0,"href":"http:\/\/milccosmetics.com\/index.php\/wp-json\/wp\/v2\/pages\/5509\/revisions"}],"wp:attachment":[{"href":"http:\/\/milccosmetics.com\/index.php\/wp-json\/wp\/v2\/media?parent=5509"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}